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Frequently Asked Questions

frequently asked Questions

We will answer your questions from customers

We introduce Q & A that we often ask at New Gloria Hotel Group.
If you have any other questions, please do not hesitate to contact us.

Frequently Asked Questions

  • Even if I enter a phone number in the car navigation system, a different place is displayed.

    The telephone number of this facility "0977-85-4292" is
    This is a telephone number dedicated to making reservations and inquiries.
    Sorry forContinue reading
  • Can I enter an outdoor bath even in the middle of the night or early in the morning?

    Yes.Male and female outdoor baths can be used at any time during your stay.
  • Can I pay by credit card?

    Approximate credit cards are available.(Visa, Master, JCB, UC, DC, SAISON, Rakuten KC, Nicos, Diners Club et al.)
  • Please tell me the amenities and facilities that are in the room.

    General amenities are available.Yukata, dryer · Kurukuru dryer · bath towel · small towel · toothbrush set, razor etc are prepared.Also, we Continue reading
  • Can I order additional dishes?

    We also accept one dish at another charge.
    Example menu
    ·Bungo's Toriten (chicken tempura) 1,400 yen(2 servings)
    ·Shisotori Toriten 1,500 yeContinue reading
  • Can you do pets lodging?

    Unfortunately, we can not accommodate pets.
  • Can you drop-in hot water?

    You can also use by drop-off.
    For outdoor bathing use from 10: 00 to 16: 00.
    ※Several times a month, for equipment inspection,
    There is a daContinue reading
  • Is smoking allowed inside the facility?

    With the enforcement of the Health Promotion Law, from Heisei (time period) 1, 2010 is in the hotel, we have a location other than the room Continue reading
  • What if I want to send my luggage in advance?

    Luggage to be mailed will be kept until the day of stay if you can send it to the front desk.
    In that case please fill in the voucher and guContinue reading
  • I think that I will go by car on the day, but do you have a parking lot?

    Parking lot is prepared free of charge.
    When you come by more than two, we are sorry to trouble you but I would appreciate hearing from you.
  • Is there a shampoo / rinse in the bath?

    We prepare shampoo, rinse, body shampoo for both men's and women's outdoor baths and the inner baths of our rooms.
  • I will stay for 2 nights, but will dinner be the same dish?

    For the guests of continuous lodging in this facility, we change the cuisine of the second night by chief chef.

Reserve·Contact us

Please feel free to contact us if you have any questions.

0977-85-4292